Resources
For families
How do you get someone you love into rehab?
Start with one phone call — you don't need them on the line to begin. You can call us, describe the situation, and we'll walk you through the options, the pre-screening, and how to approach the conversation. You don't have to have it all figured out first.
Find out if your insurance will cover the cost of treatment.
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Starting the conversation
Lead with concern, not ultimatums. Be specific about what you've seen. Have a concrete next step ready — like a scheduled call with us — so the moment of willingness doesn't slip away.
What about confidentiality?
Federal privacy protections for substance use treatment (42 CFR Part 2) are unusually strong — often stronger than general medical privacy. That's a feature, not a barrier: it means your loved one can seek help without it becoming public. We're glad to explain how it works.
You're not alone in this
Reaching out on someone else's behalf is one of the most common calls we get. Make it whenever you're ready.